Services for retail
Taking action together
Within the marketplace, PFERD TOOLS is perfectly at home within trade circles. The close-knit trade network guarantees a fast response. With ongoing training, the retail market is the ideal on-site adviser.
Whether on site, on your premises or over the Internet: PFERD TOOLS offers powerful support for your sales.
PFERD TOOLS services for retail at a glance
PFERD TOOLS offers partners in retail an exclusive package of services which is geared towards success. PFERD TOOLS partners stand out to our common customers in industry and craft with:
- The highest quality products
- Ideal consultation to find solutions for all applications
- Customer-oriented, uninterrupted service
- The fastest delivery capability
- The most economical price-performance ratio
The PFERD TOOLS ACADEMY provides consultants and users from all parts of the globe with highly specialized and practical knowledge from the world of grinding and cutting. The seminar blocks follow on from each other and enable you to become a PFERD TOOLS tool specialist.
Consultancy services, such as on the improvement of ergonomics at work, are increasingly gaining importance. Meticulous problem analysis and the precise tuning of all process parameters form the foundation for a safe, economic and ergonomic working process.
PFERD TOOLS sales representatives are your immediate points of contact. They will provide you with exclusive support in your local region. They will demonstrate the differences in performance for the tools available on the market. They will advise you on ideal inventory management. Sales representatives will communicate the performance strengths of PFERD TOOLS tools to your employees and impart their expertise in application engineering.
To solve complex problems related to application and use, the sales representative is also supported by additional customer technical advisors and industry specialists.
Whether in the PFERD TOOLS online shop, EDIFACT or nexMart – you are able to order products from PFERD TOOLS at any time, wherever you are located. PFERD TOOLS makes all the data required for your inventory management systems available to you in the desired format, including Proficl@ss and eCl@ss.
Near-100 % availability and a reliable global logistics network with its own warehouses right around the globe – welcome to PFERD TOOLS LOGISTICS. Your order will be dispatched to you within 24 hours.
The automated logistics centre guarantees quick and cost-effective electronic processing of orders. Upon request, the order confirmation, delivery note and invoice are provided electronically. PFERD TOOLS is able to track the batch for all delivered tools and identify the production lot. All deliveries can be followed using “package tracking”.
In an age of progressive digitalization, it is more and more often the case that consumer products are purchased online. Products from PFERD TOOLS can be obtained through online marketplaces and retailers’ online shops. An important prerequisite for this takes the shape of the comprehensive and high-quality product information that we provide to our partners in keeping with the principle of PFERD TOOLS data service.
Electronic data
PFERD TOOLS makes all the product data required for your inventory management systems available to you in the desired format, including proficlass and eclass.
Pictures/videos
There is an individual photo for every single one of the 9,000 products sold by PFERD TOOLS. One of our product and application videos is available for approximately one in six products.
Informative material
PFERD TOOLS offers additional informative material for all products in the form of tool catalogues, product brochures, application brochures and other informative flyers.
You will also find all the important information you require in order to select the most appropriate tool at your local retailer’s PFERD TOOLS CENTER. The PFERD TOOLS CENTER is a presentation system for sales promotion in retail.
PFERD TOOLS offers several variants of PFERD TOOLS CENTER modules. Your personal sales representative will be happy to advise you on the various alternatives.
PFERD TOOLS regularly offers you the chance to benefit from sales promotions with a range of benefits for you and your customers alike. What’s more, PFERD TOOLS also provides advertising materials for your retail spaces.
If you wish to arrange your own promotions as well, we are glad to offer our support. We will happily discuss the details with you in greater depth in this case.
The PFERD TOOLS MOBILE is the mobile PFERD TOOLS workshop for on-site tool consultation and demonstration. The PFERD TOOLS MOBILE team accompanies you on visits to your customers to solve application problems.
Professional tool demonstration
The PFERD TOOLS MOBILE always comes with an experienced, skilled demonstrator. They can adapt flexibly to your needs, provide you with technical advice, and can present a tailored demonstration programme in coordination with you. If you would also like to benefit from the PFERD TOOLS MOBILE for your sales activities, please talk to your PFERD TOOLS sales representative.
